Terms of Use for Wave Builder Marketing LLC

Company Legal Name: Wave Builder Marketing LLC

Effective Date: June 15, 2026

1. Acceptance of Terms

By accessing or using www.TheWaveBuilder.com (the “Site”) or any services provided by Wave Builder Marketing LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use (“Terms”) and our Privacy Policy. If you do not agree, please do not use the Site or our services.

2. Services

Wave Builder Marketing LLC provides software-based tools and licensed AI agents designed to assist business owners and brand partners with information analysis, automation support, and operational workflows.

Services may include:

  • Licensing of AI agents
  • Configuration and setup services
  • Access to platform features and analytics tools

Standard pricing currently includes a PRO license at $297 per month, or an annual PRO plan at $2,988 paid in full up front for a 12-month term (which does not automatically renew), each with a one-time setup fee of $199, unless otherwise stated at purchase.

Wave Builder does not guarantee business outcomes, revenue, customer acquisition, or results of any kind.

3. Nature of Services

Wave Builder is a software and technology provider.

We do not operate as a lead generation company.

Wave Builder itself does not initiate contact with prospects under its own identity. Our software operates outreach from each customer’s own LinkedIn account, under the customer’s authorization and control.

Wave Builder does not solicit prospects outside the customer’s authorized LinkedIn network or maintain any independent contact list.

Any data, insights, automations, or outputs provided by the platform are informational and operational tools only.

Customers are required to abide by all state and federal laws and regulations when using our services, including but not limited to all TCPA regulations. However, customers are solely responsible for how they choose to use the services and any resulting business activities.

4. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use our services.

5. Account Registration & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or security breach.

6. Payment Terms

All fees are charged in U.S. dollars.

Payments are due at the time of purchase.

If you select the monthly plan, you authorize recurring monthly charges to your selected payment method until cancellation.

If you select the annual plan, you authorize a single up-front charge for the full 12-month term. The annual plan does not automatically renew; continuing service after the term ends requires a new purchase.

Failure to process payment may result in suspension or termination of services.

7. Return & Refund Policy

Due to the custom setup and digital nature of our services, the following refund terms apply.

Setup fee (both plans). The $199 setup fee is non-refundable. Setup work — building and training your custom AI agent, configuring your account, and preparing your campaign — begins promptly after signup and well before your campaign goes live, so the fee covers work that is performed up front.

Monthly plan. Monthly subscription fees are non-refundable for the current billing period. You may cancel at any time, and your subscription will end at the close of the current billing period.

Annual plan. The annual plan is paid in full up front for a 12-month term and does not automatically renew. You may cancel at any time. If you cancel before the end of your 12-month term, your refund is calculated as follows:

  • The months that have elapsed (counting each started month as a full month) are charged at the standard monthly rate then in effect ($297 per month);
  • A one-time early cancellation fee of $399 is applied; and
  • The remaining balance of your prepayment is refunded to you.

The refund will never be less than $0, and you will not be billed any shortfall. (Example: cancelling after 3 months of a $2,988 annual plan results in a refund of $2,988 − $891 − $399 = $1,698.) The $199 setup fee is governed by the setup-fee terms above.

Discontinuation of service. In the event that Wave Builder Marketing LLC ceases operations and can no longer provide the service, annual members will be refunded for the months not yet delivered, calculated at the annual rate of $249 per undelivered month, with no early cancellation fee, since the discontinuation is not initiated by the member. (Example: if service is discontinued after 4 months delivered, the refund is 8 × $249 = $1,992.) Such refunds will be issued in good faith and in the order claims are received, to the extent funds permit.

Extenuating circumstances. In cases of extenuating circumstances, additional refunds may be granted at the sole discretion of Wave Builder Marketing LLC.

By completing a purchase, you acknowledge and agree to this policy.

8. Intellectual Property

All content, software, AI configurations, trademarks, and proprietary materials remain the exclusive property of Wave Builder Marketing LLC or its licensors.

You may not:

  • Copy, modify, or distribute any part of the services
  • Reverse engineer or attempt to extract source code
  • Use our intellectual property without written permission

9. Acceptable Use

You agree to use the services only for lawful business purposes and in accordance with all applicable laws, regulations, and third-party platform terms.

Wave Builder does not authorize the use of its services for:

  • Unauthorized mass communications
  • Automated messaging systems that violate third-party policies
  • Misrepresentation of the Company’s role or services

10. Prohibited Uses

You may not:

  • Represent Wave Builder as a lead generation, contact selling, or outreach execution service
  • Resell or redistribute platform outputs as standalone data products
  • Use the services to violate contractual, legal, or regulatory obligations
  • Interfere with the integrity or operation of the platform

11. Disclaimer of Warranties

Services are provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Wave Builder Marketing LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services.

13. Indemnification

You agree to indemnify and hold harmless Wave Builder Marketing LLC, its officers, employees, and agents from any claims arising from:

  • Your use of the services
  • Your business practices
  • Your violation of these Terms or applicable laws

14. Communications & Messaging Disclosure

Message and data rates may apply. Message frequency may vary.

Reply STOP to unsubscribe. Reply HELP for assistance.

15. Modifications

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

17. Customer Support

📧 support@thewavebuilder.com


Privacy Policy

Effective Date: February 2nd, 2024

1. Information We Collect

We may collect:

  • Name, email address, phone number
  • Billing and payment information
  • Technical data such as IP address, browser type, and site interactions

2. How We Use Information

Information is used to:

  • Provide and manage platform services
  • Process payments
  • Communicate account updates
  • Improve platform functionality and security

3. Cookies & Tracking

We use cookies and similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings.

4. Information Sharing

We do not sell personal information. Data may be shared only with trusted vendors as necessary to operate services (e.g., payment processors).

LinkedIn Account Access. Customers authorize Wave Builder to operate from their LinkedIn account. We store the minimum credentials required to maintain that authorization, encrypted at rest, accessible only to systems involved in running the customer’s campaign. Prospect interactions (connections, conversations, replies) are visible to the customer in their PRO Workstation and are retained for the customer’s reference. Wave Builder does not sell, share, or otherwise use prospect data outside of providing the customer-authorized service.

5. Data Retention

Information is retained only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

You may request access, correction, or deletion of your information by emailing support@thewavebuilder.com.

7. Security

We use reasonable safeguards to protect data but cannot guarantee absolute security.

8. Third-Party Links

We are not responsible for third-party websites or their privacy practices.

9. Children’s Privacy

Services are not intended for children under 13, and we do not knowingly collect their data.

10. Contact Information

Wave Builder Marketing LLC 3231 Pleasant Willow Ct Brandon, FL 33511 📧 support@thewavebuilder.com


Additional Standard Clauses

Electronic Communications Consent: You consent to receive electronic communications.

Severability: Invalid provisions do not affect the remainder.

Entire Agreement: These Terms and Privacy Policy constitute the entire agreement.